These terms and conditions outline the rules and regulations for the use of Preme Virtual Tours’ Website and our any tours we provide.

The following terminology applies to these Terms and Conditions. “Client’, “You” and “Your” refers to you the user of this site and our services. “The Company” “Ourselves”, “We”, “Our’

And “Us”, refers to Preme Virtual Tours Ltd.  “Party”, “Parties”, or “us’, refers to both Preme Virtual Tours Ltd and you the Client.

By accessing this website and services we accept this as agreement to our terms and conditions. If you are in disagreement with any of our terms and conditions, please cease use of our website.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the virtual tour and any other additional services we provide. We endeavour to meet our clients needs as agreed by our terms of service.

Our Services

Preme Virtual Tour’s provide a Digital Survey services included Virtual 3d Tour’s and other extended types of Property Marketing.

A. Preme Virtual Tour’s will provide a URL and embed code for the 3D virtual tour.  2D photography will provided by email.

B. Preme Virtual Tour’s will host inclusive in the price for a term of up to 1 year. After this term will require a payment of £60 Per 12 Months of hosting.

C. Hosting services we use 3rd Party Hosting servers Customer [s must be aware the cloud server will be out of our control.

Service Location Preparation. Customer is required to prepare the Service Location in advance of Digital Tour, including without limitation:

Absent of a prior arrangement if we arrive at a Digital Tour location which is not prepared for our Visual Tour and impedes our work, we reserve full discretion to require a reschedule of appointment. Preme Virtual Tour’s shall not be accountable for any untidiness of a property which or small visual misalignment issues, reflective views on glass and mirrors.

Clients must ensure on the day of service the location is accessible as agreed otherwise we will be required to reschedule under section 2.3.


2.1. Fees. Customer agrees to pay Preme Virtual Tours Ltd total fees for the 3D Services and Capture Services as agreed during the quote. Such fees will be itemised in a separate invoice provided to Customer.

2.2. Invoice and Payment of Balance Due. Following completion of the Capture Services, Customer shall pay Preme Virtual Tours, via BACS, fees owed within 30 days of invoice date. In the event that Customer fails to pay any amount when due, without limiting any other remedies available, Preme Virtual Tours Ltd will have the right to suspend providing the 3D Services to Customer until such overdue amount is received.

2.3. Cancellation and Rescheduling Policy. Cancellation: A minimum of 21 days prior written notice will be required for Customer’s cancellation of this Agreement of the Capture Service date. In the event that Customer cancels this Agreement with less than 21 days’ notice prior to the agreed upon Capture Service date, Customer will be responsible for full payment of all fees.


A minimum of 14 days prior written notice will be required for Customer’s rescheduling of this Agreement of the Capture Service date. In the event that Customer reschedules with less than 14 days’ notice prior to the agreed upon Capture Service date, Customer will be charged a £100 rescheduling fee.

2.4. For capture services of large location’s which require overnight stay’s the customer will be requested to reimburse Preme Virtual Tour’s for the accommodation of Preme Virtual Tour’s Digital Surveyor this will be added to the final invoice.


3.1. Ownership. Preme Virtual Tour’s and its licensors own all right, title and interest (including all associated intellectual property rights) in and to: (a) all 3D Services and any technology embodied therein; and (b) any and all look and feel, improvements, updates, modifications, translations, copies, compilations and derivative works related to any of the foregoing. All rights in the foregoing not expressly granted to Customer are reserved by Preme Virtual Tour’s Ltd and Preme Virtual Tour’s licensors, and Customer shall make no use of the foregoing except as expressly provided herein. 

Customer acknowledges that, subject to Section 3.4, Preme Virtual Tour’s Ltd will have the right to use and distribute any 3D services at Preme Virtual Tour’s Ltd sole discretion including the use of them for Preme Virtual Tour’s Ltd.’s  promotion, marketing and advertising.

3.2. Preme Virtual Tours Ltd License to Customer. Preme Virtual Tour’s Ltd hereby grants Customer a non-exclusive, non-transferable, non-sublicensable license to: (a) use and distribute URLs and embed codes linking to the Virtual Tour(s) (including any associated showreel and VR Experience) hosted on the Platform; and (b) to use and distribute any 2D images taken from the Virtual Tours and any 2D Schematic Floor Plans (if ordered).

Restrictions. Upon any expiration or termination of this Agreement, Customer shall immediately cease all use of the 3D Services and delete all copies of the 3D Services (content or data derived from the 3D Services) in Customer’s possession or under Customer’s control. Customer shall not: (i) disable or modify any hyperlinks contained in any 3D Services; (ii) alter, remove or destroy any attribution, proprietary markings (e.g., copyright and trademark markings) or confidential legends placed upon or contained within the 3D Services; (iii) decompile, disassemble, decrypt, extract, reverse engineer or otherwise attempt to derive the source code of any software underlying the 3D Services; (iv) distribute, in conjunction with any 3D Services, any content that contains or promotes fraudulent, deceptive or illegal activities, pornography, excessive violence, “hate speech”, malicious code or deceptive advertising; (v) access or use any API provided by Preme Virtual Tours Ltd without the prior written authorisation of Preme Virtual, or otherwise access Preme Tours ( and any portion thereof) Though any means other than available end-user functionality ; or (vi) modify or create any derivative work based on the 3D services (or any component thereof)

Customer can request at any time we remove our hosted 3D Service from our servers and unviewable by the public. Preme Virtual Tours will promptly complete this request in as a timely manner as possible.


  1. Client must request a refund within 14 days of receiving the completed product in written form or Email.
  2. All travel costs for the service will be deducted from a refund.
  3. Once a refund is granted the virtual tour will be removed permanently and may not be used by the customer in future.
  4. All products from the associated refund will remain our property such as photos and 3D video.
  5. Refunds will be provided within 30 Day’s after the refund has been accepted.


Preme Virtual Tour’s will perform agreed services in a timely and efficient manner in line with acceptable industry standards. 

In the unlikely event we are to breach this warranty, the clients sole and exclusive remedy we will be for us to take all effort’s in a commercially viable manner we will take all efforts to re-perform our service to rectify any breach.

Setting aside our Hosting service provided by the 3d Party Partner. Our service is provided on a as is and as available basis. With no warranty attached after this time.

We do not provide any warranty outside of this range implied, expressed or written.

Preme Virtual Tour’s Ltd Reserve’s the right to disclaim all warranties of title,  non-infringement, merchantability and fitness for a particular purpose. With respect to the 3d services and other digital marketing services. Preme Virtual Tour’s does not provide a warrant that 3D Services or Digital Marketing services will meet customer’s needs or requirements, That the 3D Services and Capture services will be accurate or reliable.

Use of 3D Services will be continual, well-timed, protected or free from inaccuracy.

We do not warrant that any defects in the service will be corrected, in addition, Preme Virtual Tour’s makes no representation, warranty, or guarantee regarding use of our property outside of the jurisdiction of the United Kingdom.